Shipping policy

Shipping Policy

Last updated: June 16, 2026

Order Processing

At Elysiuma, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email to keep you informed of the status of your shipment.

Domestic Shipping — United States

We offer various shipping options to ensure you receive your order in a timely manner. The following rates and estimated delivery times apply:

Shipping Method Rate Estimated Delivery
Standard/Free Free 3–7 business days
Expedited Calculated at checkout 2–4 business days
Express Calculated at checkout 1–3 business days

International Shipping

Please note that international shipments typically take 7–21 business days to arrive. As the customer, you are responsible for any customs or duties applied to your order. We recommend checking with your local customs agency for more information on these fees.

Order Tracking

Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns about the status of your shipment, please don't hesitate to contact us.

Lost or Damaged Shipments

In the unlikely event that your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. To facilitate a prompt resolution, please include your order number and photos of the damaged items (if applicable) in your email to support@elysiuma.shop.

Contact Us

If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at support@elysiuma.shop. We're here to help and look forward to hearing from you.