Shipping policy
Shipping Policy
Last updated: June 16, 2026
Order Processing
At Elysiuma, we strive to process all orders within 1–2 business days. Once your order is dispatched, you will receive a tracking email to keep you informed of the status of your shipment.
Domestic Shipping — United States
We offer various shipping options to ensure you receive your order in a timely manner. The following rates and estimated delivery times apply:
| Shipping Method | Rate | Estimated Delivery |
|---|---|---|
| Standard/Free | Free | 3–7 business days |
| Expedited | Calculated at checkout | 2–4 business days |
| Express | Calculated at checkout | 1–3 business days |
International Shipping
Please note that international shipments typically take 7–21 business days to arrive. As the customer, you are responsible for any customs or duties applied to your order. We recommend checking with your local customs agency for more information on these fees.
Order Tracking
Once your order has shipped, you can track its progress using the tracking number provided in your dispatch email. If you have any concerns about the status of your shipment, please don't hesitate to contact us.
Lost or Damaged Shipments
In the unlikely event that your shipment is lost or damaged, please contact us within 10 days of the estimated delivery date. To facilitate a prompt resolution, please include your order number and photos of the damaged items (if applicable) in your email to support@elysiuma.shop.
Contact Us
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out to us at support@elysiuma.shop. We're here to help and look forward to hearing from you.